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6 If the error:
• Reappears, replace the black (or photo) print cartridge with a new one.
• Does not reappear, reinsert the color print cartridge.
7 If the error reappears, replace the color print cartridge with a new one.
Black Ink Low / Color Ink Low / Photo Ink Low
1 Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary.
To order supplies, see “Ordering paper and other supplies” on page 120.
2 Press to continue.
Clear Carrier Jam
These are possible solutions. Try one or more of the following:
REMOVE ANY OBSTRUCTIONS
1 Raise the scanner unit.
2 Remove any objects blocking the path of the print cartridge carrier.
3 Make sure the cartridge carrier lids are closed.
4 Close the scanner unit.
5 Press .
REMOVE PRINT CARTRIDGES
1 Make sure the printer is on.
2 Raise the scanner unit.
3 Remove both print cartridges.
4 Make sure the cartridge carrier lids are closed.
5 Close the scanner unit.
6 Press to turn the printer off.
7 Disconnect the power cord from the wall outlet.
8 Plug the power cord back into the wall outlet.
Troubleshooting
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