Filter
Top Products
4 Press .
5 Press or repeatedly until Photo Size appears.
6 Press .
7 Press or repeatedly until 4 x 6 in. or 10 x 15 cm appears.
8 Press .
9 Press or repeatedly until Paper Size appears.
10 Press .
11 Press or repeatedly until 10 x 15 cm appears.
12 Press .
13 Press Start Color or Start Black.
A blank or incorrect page prints
R
EMOVE THE STICKER AND TAPE FROM THE PRINT CARTRIDGES
Lift the scanner unit, and remove the print cartridges from the print cartridge carrier. Make sure the sticker and
tape are removed from the print nozzles located on the bottom of the cartridges.
MAKE SURE THE CARTRIDGES ARE PROPERLY INSTALLED
With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge,
make sure it is properly installed in the right carrier. If you are using a black or photo cartridge, make sure it is
properly installed in the left carrier.
CHECK THE USB CONNECTION
1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked
by the USB symbol. Plug the long, flat end of the USB cable into this port.
2 Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.
3 Check that the USB cable is not damaged and that the light is on.
CLOSE OTHER OPEN FILES BEFORE PRINTING
Before sending a file to print, close all other open files in the program you are using. The printer prints a blank page
when too many files are open in the same program.
Glossy photo paper or transparencies stick together
D
O PHOTOS OR TRANSPARENCIES DRY AND STICK TOGETHER ON THE PAPER EXIT TRAY?
Remove the photos or transparencies from the paper exit tray as they exit the printer. Allow them to dry before
stacking. It takes longer for the ink to dry on the surface of photo paper or transparencies than it does on most
printouts.
Troubleshooting
137