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MAKE SURE THE CAMERA IS A PICTBRIDGE-ENABLED DIGITAL CAMERA
1 Disconnect the camera.
2 Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to
determine whether it is PictBridge-enabled.
CHECK USB CABLE
Use only the USB cable that came with the camera.
REMOVE MEMORY CARDS
Remove any memory cards from the printer.
CHECK MESSAGES
If an error message appears on the display, see “Error messages on the printer display” on page 158.
Copy troubleshooting
Copier does not respond
These are possible solutions. Try one or more of the following:
CHECK MESSAGES
Resolve all error messages.
CHECK POWER
If the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power
cord is properly connected to the printer.
Scanner unit does not close
1 Lift the scanner unit.
2 Remove any obstruction keeping the scanner unit open.
3 Lower the scanner unit.
Troubleshooting
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