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Appendix A
Troubleshooting
This appendix is intended to help you troubleshoot problems you
may encounter while using the Netopia Router. It also includes
information on how to contact Farallon Technical Support.
Important information on these problems may be found in the event
histories kept by the Netopia Router. These event histories can be
accessed in the Statistics, Utilities, Tests screen.
Power outages
If you suspect that power was restored after a power outage, and
the Netopia Router is connected to a remote site, you may need to
switch the Netopia Router off and then back on again. After
temporary power outages, a connection that still seems to be up
may actually be disconnected. Rebooting the Router should
reestablish the connection.
Configuration problems
If you reconfigure the Netopia Router and the reconfigured settings
do not seem to be taking effect, reset (restart) the system. You can
reset the system by switching the Netopia Router off and back on.
Resetting the system will cause new configuration settings to take
effect.