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A-8 Reference Guide
How to reach us
We can help you with your problem more effectively if you have
completed the environment profile in the previous section. If you
contact us by telephone, please be ready to supply Farallon Technical
Support with the information you used to configure the Netopia
Router. Also, please be at the site of the problem and prepared to
reproduce it and to try some troubleshooting steps.
When you are prepared, contact Farallon Customer Service by e-mail,
telephone, fax, or post:
Internet: techsports@farallon.com (for technical support)
info@farallon.com (for general information)
Phone: 1 510-814-5000
Fax: 1 510-814-5023
Farallon Communications, Inc.
Customer Service
2470 Mariner Square Loop
Alameda, California 94501
USA
Farallon Bulletin Board Service: 1 510-865-1321
Online product information
Product information can be found in the following:
Farallon World Wide Web server via http://www.farallon.com
Internet via anonymous FTP to ftp.farallon.com/pub
AppleLink (Third Parties A-G)
FAX-Back
This service provides technical notes which answer the most
commonly asked questions, and offer solutions for many common
problems encountered with Farallon products.
FAX-Back: +1 510-814-5040