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Technical Support
OKI OkiLAN 6010e User’s Guide
The Okidata Customer Support
Center
For customer service, call 1-800-OKIDATA
(800-654-3282). The Okidata Information System
Automated Attendant is available 24 hours a day, 7 days
a week. The system can provide immediate assistance
with:
• Basic printer operating procedures
• Sales and service referrals
• Parts and consumable referrals
• Product information
Okidata Customer Service
Representatives
Agents are available 24 hours a day, 7 days a week at
1-800-OKIDATA (800-654-3282). Please be sure that
you are calling from a telephone close to your printer,
so you can describe your problem accurately. Our
customer service representatives (CSRs) are trained on
all current Oki products. They can answer your ques-
tions regarding:
• Installation
• Determination of product issues that require
service
• Consumer relations
• Interface information
• Availability and installation of product drivers.
(CSRs are not trained to provide assistance with
the use of commercial software packages.
Please consult your software user’s manual for
times and availability of their support).