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Service Manual for OF5800
Chapter 4 Troubleshooting Procedures
T.1.1 T1 time-out. The remote fax machine didn't respond to your machine. This usually occurs during a
manual transmission or when an incorrect number was dialed. Call someone at the remote machine.
T.1.4 The
STOP
button was pressed during transmission.
T.2.1 CFR or FTT was not received from the remote machine. Either the phone line disconnected during
fax communication or transmission became impossible due to bad phone line conditions. Try the call
again. It may be necessary to increase the output levels on machine parameter A1. The receive machine
may also have closed network or block junk fax enabled.
T.2.2 The two fax machines were incompatible. No mailbox at receiver or security tx is enabled.
T.2.3 FTT was received from the remote machine at 2400bps. Bad phone line conditions made fax
communication impossible. Conditions can change rapidly, so try the call later. Turn on the echo protect
tone on Memory Switch B0. Also adjust the interval between DCS and TCF on Memory Switch B1. If the
problem persists, try increasing the output levels
on machine parameter A1.
T.3.1 Document feed error, maximum document length exceeded, or insufficient lamp brightness.
T.4.1 No response to MPS/EOP/EOM. Poor phone lines caused the receiving unit to disconnect. Adjust
the interval between CFR and data on Memory Switch B1. Try increasing the output levels on Machine
Parameter A1. It may also be necessary to adjust the transmit speed on Memory Switch B0.
T.4.2 RTN was received from the remote machine. After transmission began, poor line conditions
developed. Try the call again. Attempt the solutions described for the T.4.1 error.
T.4.4 Poor line conditions prevented transmission. PIP was received. The transmission was interrupted by
the call mode. The receiving unit may be experiencing problems. Try the call again.
T.5.1 No response to RR from the remote machine. Line noise or other problems prevented ECM
transmission. Increase the ECM response time on Memory Switch B2.
T.5.2 No response to CTC. Line noise or other problems prevented ECM transmission. Increase the ECM
response time on Memory Switch B2.
T.5.3 EOR was received from the remote unit but further transmission was not possible. Adjust Memory
Switch B5 for this problem.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)