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7-2SectionResponding to Displayed Error Messages
236
Message RemedyCause
[No Direct Connection Info.]
No Direct Connection Information is set
in Screen Data.
Set Direct Connecting Information in
Screen Data using by the Support Tool.
Then set the PT to the TRANSMIT
MODE and download Screen Data
again.
Allocated words have not been
set for the PT status control area
and PT status notify area.
Allocate words for the PT status control
area and PT status notify area with the
Support Tool and then transmit the direct
connection information to the
NT31/NT31C.
[Incorrect Screen Data]
Screen Data in Screen Memory do not
match with the System Program.
Initialize Screen Memory, and download
Screen Data again.
The type of registered screen
data does not match that at the
NT31/NT31C.
Initialize the screen data memory, then
transmit the correct screen data. (6-4-1
Clearing Screen Data, page 140)
[No Starting Screen]
Specified Starting Screen is not saved.
Fix Screen Data using by the Support
Tool.
Then set the PT to the TRANSMIT
MODE and download Screen Data
again.
No data is registered for either
the screen number set in the PT
status control area or the Initial
Screen set with the Support Tool.
Or the screen number which
does not exist are registered.
Either specify a screen number for which
data is registered at the PT status control
area, or set the screen as the Initial
Screen in the System settings under PT
Configuration at the Support Tool.
[Touch Panel is disconnected] The touch panel cable (film
cable) inside the NT31/NT31C is
disconnected.
Contact your OMRON service center.
[Memory Switch Corrupted]
Because Memory Switch setting was
last. Initialized Memory Switch setting.
Press Confirm to return to the SYSTEM
MENU.
The memory switches have been
initialized due to discovery of an
error in the memory switch
settings.
Set the memory switches again using the
System Menu and the System settings
under PT Configuration at the Support
Tool. (Section 6 System Menu Operation)
If the problem recurs, contact your
OMRON service center.
[Calendar Data Error]
Calendar Data is incorrect.
Set to the MAINTENANCE MODE and
set Calendar Data.
There is an error in the date/time
values due, for example, to low
battery voltage.
Check the battery voltage by checking
the color of the RUN LED and with the
battery check in the System Menu; if the
voltage is low, replace the battery with a
new one. (Checking the Battery Voltage,
page 214, and 7-3-1 Replacing the
Battery, page 244)
If the battery voltage is confirmed to be
normal, set the calendar clock correctly
from the System Menu. (6-11-2
Displaying/Setting the Calendar and
Clock, page 195)
[Backup Data Error]
Memory table and History data was
initialized by backup failure.
It can be caused by lowered voltage of
the battery.
Initialization has been executed
because of an error in the
backup data area.
Check the battery voltage by checking
the color of the RUN LED and with the
battery check in the System Menu; if the
voltage is low, replace the battery with a
new one. (Checking the Battery Voltage,
page 214, and 7-3-1 Replacing the
Battery, page 244) The re-transmit the
memory table data from the Support Tool.
If the voltage is normal and the problem
recurs, contact your OMRON service
center.
[With memory switch setting screen]
Invalid Comm. Method
Protocol settings for serial port A
and serial port B are
mismatched.
Refer to Possible Combinations of
Communication Method Settings in page
158 and set the protocol of serial port A
and serial port B so that their settings are
matched.
* Set serial port A to None when
connecting the Support Tool and the host
at the same time.