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6. Troubleshooting
If Your Machine Does Not Operate As You
Want
The following chart gives explanations of common problems and messages. If
other messages appear, follow the instructions displayed.
Note
❒ If you cannot make copies as you want because of the paper type, paper size
or paper capacity problems, use recommended paper. See p.162 “Copy Pa-
per”.
General
Problem Causes Solutions
“
Please wait.” ap-
pears
This message appears
when you turn on the oper-
ation switch or change the
toner bottle.
Wait for the machine to get ready.
Although the copier screen
appears when the machine
is turned on using the main
power switch, it cannot be
switched to another screen
by pressing the {Facsimile}
or {Scanner} key.
Functions other than the
copier function are not yet
ready.
Wait a little longer.
The machine has just been
turned on and the User
Tools screen is displayed,
but the User Tools menu
has items missing.
Functions other than the
copier function are not yet
ready. Time required var-
ies by function. Functions
appear in the User Tools
menu when they become
ready for use.
Wait a little longer.
The display is off. The screen contrast knob is
turned to the dark position.
Set the screen contrast knob to the
light position to see the display pan-
el properly.
The machine is in Energy
Saver mode.
Press the {Energy Saver} key to can-
cel Energy Saver mode.
The operation switch is
turned off.
Turn on the operation switch.
Nothing happens when the
operation switch is turned
on.
The main power switch is
turned off.
Turn on the main power switch.