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2. Troubleshooting When
Using the Copy Function
This section explains likely causes of and possible solutions for copier function
problems.
When a Message Appears
This section explains the machine's main messages. If other messages appear,
follow the instructions they contain.
Important
❒ For messages that are not listed here, see “When You Have Problems Operat-
ing the Machine”.
Message Cause Solution
Cannot detect
original size
Improper original is placed. Select paper manually, not in
Auto Paper Select mode, and do
not use Auto Reduce/Enlarge
function. See “Sizes difficult to
detect”, Copy Reference.
Cannot detect
original size
Improper original is placed. Place the original on the exposure
glass. See “Placing the Exposure
Glass” and “Sizes difficult to de-
tect”, Copy Reference.
Cannot detect
original size
Original is not placed. Place your originals.
Check original
orientation
Original is not placed in a proper
orientation.
Change the orientation of the
original.
Check paper size
Improper paper size is set. If you press the {Start} key, copy
will start onto the selected paper.
Rotate Sort is
unavailable with
this paper size
A size of paper for which Rotate
Sort is not available is selected.
Select the proper paper size. See
“Sort”, Copy Reference.
Cannot dup. copy
this size
A paper size not available in Du-
plex mode has been selected.
The following paper sizes are
available for Duplex mode: A3L,
B4L, A4KL, B5KL, A5KL,
11”×17”L, 8
1
/
2
”×14”L,
8
1
/
2
”×11”KL, 7
1
/
4
”×10
1
/
2
”L,
8”×13”L, 8
1
/
2
”×13”L,
8
1
/
4
”×13”L 8KL, 16KKL. Se-
lect one of these sizes.
Max. number of
sets is nn
The number of copies exceeds the
maximum copy quantity.
You can change the maximum
copy quantity. See “Max.
Number of Sets”, General Set-
tings Guide.