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When You Cannot Make Clear Copies
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Image is dirty or bleeds. Duplex copying of large, single
colour or ink heavy images can
result in ink leakage inside the
main unit or onto the paper out-
put roller.
We recommend single-sided cop-
ying if print images are large and
single colour or ink heavy.
The reverse side of an
original image is cop-
ied.
Image density is too high. Adjust the image density. See
“Adjusting Image Density”,
Copy Reference.
A shadow appears on
copies if you use pasted
originals.
Image density is too high. Adjust the image density. See
“Adjusting Image Density”,
Copy Reference.
Change the orientation of the
original.
Put mending tape on the pasted
part.
The same copy area is
dirty whenever making
copies.
The exposure glass, ADF, or
ARDF is dirty.
Clean them. See p.123 “Maintain-
ing Your Machine”.
Parts of images are not
copied.
The original is not set correctly. Set originals correctly. See “Copy
Paper” About This Machine.
Parts of images are not
copied.
The correct paper size is not se-
lected.
Select the proper paper size.
Images appear only
partially coloured.
The paper is damp. Use paper that has been stored in
the recommended temperature
and humidity condition. See
“Copy Paper”, About This Ma-
chine.
Coloured lines appear. The exposure glass or scanning
glass is dirty.
Clean them. See p.123 “Maintain-
ing Your Machine”.
White lines appear. The exposure glass or scanning
glass is dirty.
Clean them. See p.123 “Maintain-
ing Your Machine”.
White lines appear. A nozzle might be misfiring. Print the test pattern to check
whether a nozzle is misfiring.
Perform head cleaning, if neces-
sary. See p.94 “Maintenance”.
Copies are blank. The original is not set correctly. When using the exposure glass,
face the originals down. When
using the ADF, or ARDF face
them up.
A moiré pattern is pro-
duced on copies.
Your original has a dot pattern
image or many lines.
Place the original on the exposure
glass at a slight angle.
Problem Cause Solution