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When You Cannot Make Copies as Wanted
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2
When You Cannot Make Copies as Wanted
This section explains causes and remedies when copy results are not as expect-
ed.
❖ Basic
Problem Cause Solution
Printing does not start. The cover of One-Sheet Bypass
Tray or One-Sheet output Tray is
open.
Check that the cover of One-Sheet
Bypass Tray or One-Sheet output
Tray is properly closed.
Printing does not start. There is paper remaining in the
One-Sheet output Tray.
Remove any paper left in the
One-Sheet output Tray.
Misfeeds occur frequently.
The number of sheets loaded ex-
ceeds the capacity of the machine.
Load paper only as high as the
upper limit markings on the side
fences of the paper tray or bypass
tray. See “Copy Paper”, About
This Machine.
Misfeeds occur frequently.
The paper is damp. Use paper that has been stored in
the recommended temperature
and humidity condition. See
“Copy Paper”, About This Ma-
chine.
Misfeeds occur frequently.
The paper is too thick or too thin. Use recommended paper. See
“Copy Paper”, About This Ma-
chine.
Misfeeds occur frequently.
The copy paper is wrinkled or
has been folded/creased.
Use recommended paper. Use
paper that has been stored in the
recommended temperature and
humidity condition. See “Copy
Paper”, About This Machine.
Misfeeds occur frequently.
Printed paper is used. Use recommended paper. Do not
reuse copy paper that has been al-
ready copied or printed onto. See
“Copy Paper”, About This Ma-
chine.
Copy paper becomes
creased.
The paper is damp. Use paper which has been stored
at the right temperature and hu-
midity condition. See “Copy Pa-
per”, About This Machine.
Copy paper becomes
creased.
Paper is too thin. Use recommended paper. See
“Copy Paper”, About This Ma-
chine.
You cannot combine
several functions.
Selected functions cannot be used
together.
Check the combination of func-
tions and make the settings again.
See “Combination Chart”, Copy
Reference.