Filter
Top Products
Key Operator Settings
76
7
Calling the Service Station
The machine has a feature called Ser-
vice Report Transmission. Use this
feature when your machine is having
problems. The machine will transmit
information about the condition of
your machine to your service repre-
sentative. A technician will then be
able to find out what the problem is
before making a visit. Service Report
Transmission is available when the
fax number of the service representa-
tive has been programmed.
Important
❒ This information is sent to the des-
tination that has been registered in
your machine by a service repre-
sentative.
Sending a Service Report
When you need to send a service re-
port, do the following:
A
Press {
Function
} {
6
} and enter the
access code {
2
} {
2
} {
2
} {
2
}. Press
{
7
} {
3
}, and then the {
Yes
} key.
START
SYSTEM PARA. TX
B
Press the {
Start
} key.
5551234
DIALING
Note
❒ If the transmission was not suc-
cessful, the machine will not re-
dial. You must repeat the
operation. Program your ma-
chine's own telephone number
in order for your service repre-
sentative to identify the sender
of the service report. (see Chap-
ter 3, “Initial Settings and Ad-
justments” in the Basic Features
manual.)