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Troubleshooting
46
4
Solutions to Common Problems
Problem Required Action
STANDBY MODE
Nothing happens when the
switch is turned on.
Check the power cord. Is it properly plugged into the outlet?
Plug it in firmly.
SET DOC. OR DIAL NO. is
not displayed.
Switch the power on.
If the Power indicator does not light, check that the power
cord is plugged in.
If the Energy Saver indicator lights, press the Energy Saver
key.
The display does not show the
Ready condition, or the machine
stops during an operation.
Does
CLEAR ORIGINAL or CLEAR COPY appear in the
display?
Clear the misfed paper.
Reference
See P.38 “Clearing a Document Jam” , P.39 “Clearing a Copy,
Fax, or Print Jam” .
Does ADD PAPER appear in the display?
Load paper into the paper tray. See P.31 “Loading Paper in the
Main Cassette”.
Does CLOSE COVER appear in the display?
Close all covers.
Is the Add Toner indicator on?
Load a new toner cassette. See Chapter 9, “Replacing the
Toner Cassette and Cleaning Pad “ in the Advanced Fea-
tures manual.
TRANSMISSION
The original is not pulled into
the auto document feeder.
You did not feed the document far enough into the feeder.
Insert the document into the feeder until it stops.
Retransmit.
Do user maintenance, especially rollers(1,8). See Chapter 9,
“Cleaning the Rollers and Scanner” in the Advanced Fea-
tures manual.
The telephone line is disconnected.
Check that the line is connected properly.
The telephone line type setting is incorrect.
Check the telephone line type setting. See Chapter 7, “Set-
ting the Phone Line Type (Function 62) in the Advanced Fea-
tures manual.