Understanding display messages
138
4. Troubleshooting
Samsung does not recommend using a non-genuine Samsung toner
cartridge such as refilled or remanufactured. Samsung cannot guarantee a
non-genuine Samsung toner cartridge's quality. Service or repair required
as a result of using non-genuine Samsung toner cartridges will not be
covered under the machine warranty.
13
Tray-related messages
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates
the average capacity of print-outs and is designed pursuant to ISO/IEC 19798 (see "Available
consumables" on page 89). The number of pages may be affected by operating environment,
percentage of image area, printing interval, media, percentage of image area, and media size.
Some amount of toner may remain in the cartridge even when replace new cartridge appears
and the machine stops printing.
Message Meaning Suggested solutions
• Output bin full
Output bin full. Remove
printed paper
The output tray is full. Remove papers from
the output tray, the
printer resumes
printing.
• Paper jam or
empty in tray
• Paper has jammed
in the paper feed
area.
• There is no paper in
tray.
•Clear the jam (see
"CLX-419xN/CLX-
419xFN/CLX-419xFW
Series" on page 125
).
• Load paper in tray
(see "Multi-purpose
(or Manual feeder)
tray" on page 52).
• Paper Empty in tray 1
Paper is empty in tray 1.
Load paper
There is no paper in
tray 1.
Load paper in tray 1 (see
"Tray 1 / optional tray"
on page 49).
• Paper Empty in tray 2
Paper is empty in tray 2.
Load paper
There is no paper in
tray 2.
Load paper in tray 2 (see
"Tray 1 / optional tray"
on page 49).
• Paper Empty in MP
Paper is empty in MP
tray.
Load paper
There is no paper in
the multi-purpose
tray.
Load paper in the multi-
purpose tray (see "Multi-
purpose (or Manual
feeder) tray" on page
52).
Message Meaning Suggested solutions