Filter
Top Products
CLEANING THE PRINT HEAD, PLATEN AND ROLLERS
Supplies needed: SATO SA070 Cleaning Kit
Cleaning the Print Head and Platen
1. Turn the printer off and remove the power
cable.
2. Open the Top Access and Side Access
doors.
3. Open the Print Head by pushing the Head
Latch toward the rear of the printer. The
Print Head is spring-loaded and will
automatically open as soon as the Head
Latch is disengaged. Remove the ribbon.
4. Apply SATO Thermal Print Head Cleaner to a
cotton swab.
5. The Print Head faces downward along the front edge of the assembly. Pass the
end of the dampened swab along the entire width of the Print Head (you may
need to move the ribbon out of the way to do this).
6. Check for any black coloring or adhesive on the swab after cleaning.
7. Repeat if necessary until the swab is clean after it is passed over the head.
8. The head should be cleaned at least every time the ribbon is changed and more
often in harsh environments.
9. Apply SATO Thermal Print Head Cleaner to one of the cotton swabs.
10. The Platen is the rubber roller directly below the Print Head. It should be
cleaned of any ribbon or label residue.
Print Head
Platen
Head Latch
Section 3: Cleaning and Maintenance
SATOM-8400RV9001041Rev.DPage3-3