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SonicWALL CDP 6.0 Agent User’s Guide
Windows Server Versions Supported
Microsoft Exchange runs on the following versions of Windows Server:
• Windows Server 2008 64-bit / 32-bit
• Windows Server 2003 64-bit / 32-bit
Note Refer to the latest SonicWALL CDP Release Notes, available on www.sonicwall.com, for the
location of the full support matrix and compatibility information.
Proper Configuration of Exchange 2007/2003 Admin User on Agent
Follow the instructions below to allow mailbox access for proper user mailbox backup/restore
in Microsoft Exchange 2003(32bit) and Microsoft Exchange 2007(64bit). On your Agent system,
create an Exchange user account for cdpAdmin, make cdpAdmin a member of the
“Administrators” group, and login to the Exchange system as cdpAdmin.
See the following subsections for specific instructions:
• Configuration on a 32-bit Machine, page 60
• Configuration on a 64-bit Machine, page 61
See the following Microsoft Knowledge Base articles for more information:
http://support.microsoft.com/kb/556045
http://support.microsoft.com/kb/821897
Configuration on a 32-bit Machine
To configure the Exchange admin user on a 32-bit machine (MS Windows SBS 2003 and MS
Exchange 2003), perform the following steps:
Step 1 Create a user in ‘Active Directory User and Computer’ in the Domain Controller (DC) computer
(such as cdpAdmin).
Step 2 Add this user (cdpAdmin) to the group ‘Backup Operator’.
Step 3 On the Exchange server, launch the Exchange system manager console and navigate to
Servers.
Step 4 Expand Servers, right-click on the server name and then click Properties.
Step 5 On the Security tab, add the cdpAdmin user to the Group or user names list.
Step 6 Make sure this user has Full control permissions.
Step 7 Logout of the MS Exchange server machine and then log back in as the cdpAdmin user.
Step 8 Open SonicWALL CDP Agent User Interface, select the Application tab, and add MS
Exchange – User Mailbox.
Step 9 Click the Configure Authentication button.Enter the user credentials in the authentication
dialog box:
User: Domain\user (yourDomain\cdpAdmin)
Password: password for user cdpAdmin