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An important key to reliable operation of your Star LaserPrinter 8111 is
knowing how to respond when trouble occurs. Some problem conditions
can be handled on the spot by the printer operator. Others require servicing
by trained personnel. This chapter will explain when to do what. It will also
help you deal with the paper jamming and other operational problems.
ERROR MESSAGES DISPLAYED ON THE
SCREEN
The front panel screen may display a variety of messages during the course
of operation of the Star LaserPrinter 8111. You are already familiar with the
display sequence during power-up, and when programming the printer.
Some messages provide information about the paper supply in the cassette
or the condition of the toner cartridge. Others have to do with fonts or
emulations.
Another way of considering errors is that some of them result from failures
in hardware or software. Other errors are functional, meaning that either the
printer operator or the host computer has commanded the controller to
perform an operation that is beyond its designed capabilities.
If the printer malfunctions for some reason, warning messages will appear
on the screen, recommending what action you should take. The most
serious are messages that tell you to call for repair service. Some messages
concern less serious conditions that can be handled by the printer operator.
Information messages relate a communication problem with the host
computer, but do not affect the printer’s operation. These messages are
summarized here.
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