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Error code listing
The meaning of “reset → enter buttons” in the list is,
after pressing the Reset button, press the Enter button
to initialize the unit.
Please,
Power Off.
Please Remove
Media Cassette
HR is too hot.
Jam (Hopper)
Jam (TurnOver)
Jam (MG)
Jam (Transfer)
Jam (Discharge)
Media Broken
Media Search
Media Run Out
Ink Broken
Ink Search
Ink Run Out
Turn Over Unit
Heater Cam
No Card
Door Open
No Cleaning Ro.
No Cassette
Error code Description of error Remedy
The power must be turned off so
that the unit can be initialized.
Turn the power off and then on again.
The cleaning mode can not be set
because there is a retransfer film in
the unit.
Remove the retransfer film cassette, then press the “reset →
enter buttons” and set the cleaning mode again.
The cleaning mode can not be set
because the temperature of the
heat roller is too high.
1.Turn off the power and allow about 20 minutes for the heat
roller to cool. Then turn the unit on and set the cleaning
mode again.
2.Confirm that the retransfer film cassette has been removed.
Card jam
(hopper section)
Remove cards from the hopper.
Press the “reset → enter buttons” and initialize the unit.
Card jam
(turnover)
Remove cards from the turnover section.
Press the “reset → enter buttons” and initialize the unit.
Card jam
(encode section)
Press the “reset → enter buttons” and initialize the unit.
If no cards are discharged, remove the cards, press the “reset
→ enter buttons” and initialize the unit.
Card jam
(retransfer section)
Remove the cards from the retransfer section.
Press the “reset → enter buttons” and initialize the unit.
Card jam
(paper discharge section)
Remove the cards from the paper discharge section.
Press the “reset → enter buttons” and initialize the unit.
The retransfer film
has broken
Rejoin the retransfer film.
Press the “reset → enter buttons” and initialize the unit.
Retransfer film search error Reset the retransfer film. Press the “reset → enter buttons”.
Call for service if the problem persists.
The retransfer film has run out Replace the retransfer film.
Press the “reset → enter buttons” and initialize the unit.
The ink ribbon
has broken
Rejoin the ink ribbon.
Press the “reset → enter buttons”n and initialize the unit.
Ink ribbon search error Reset the ink ribbon. Press the “reset → enter buttons” and
call for service if the problem persists.
The ink ribbon has run out Replace the ink ribbon.
Press the “reset → enter buttons” and initialize the unit.
Turnover
mechanism error
Press the “reset → enter buttons” and call for service if the
problem persists.
Heat roller operation error Press the “reset → enter buttons” and call for service if the
problem persists.
1. No card
2. The hopper tray is open or has
been removed.
1. Replenish the cards.
2. Close the tray correctly.
The printer door is open Close the door.
Press the “reset → enter buttons” and initialize the unit.
Cleaning rollers missing Attach the cleaning rollers.
Press the “reset → enter buttons” and initialize the unit.
Cassette missing
Attach both
the ink
ribbon cassette and the retransfer film
cassette.
Press the “reset → enter buttons” and initialize the unit.
See p.44
See p.45
See p.45
See p.43
See p.43
See p.45