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Troubleshooting (continued)
Should your printer require servicing, turn it off and unplug it and make inquiries at the
outlet where it was purchased.
TR Overheat
TR Broken
TR Sensor Broken
RR Overheat
RR Broken
RR Sensor Broken
Overcool
Head Overheart
EEPROM Broken
MG Unconnected
MG Mechanical
MG Hardware
**
MG Write
Hardware
**
MG Encode
**
EXT. Unconnected
MG Read
MG Comminucate
Error code Description of error Remedy
Retransfer roller overheating Turn the power off and then on again. Call for service if the
problem persists.
Retransfer roller malfunction Turn the power off and then on again. Call for service if the
problem persists.
Retransfer roller thermister
malfunction
Turn the power off and then on again. Call for service if the
problem persists.
Bend remedy roller overheating
error
Turn the power off and then on again. Call for service if the
problem persists.
Bend remedy roller malfunction Turn the power off and then on again. Call for service if the
problem persists.
Bend remedy roller thermister
malfunction
Turn the power off and then on again. Call for service if the
problem persists.
Overcool
The usage environment temperature is too low.
Use at the specified usage environment temperature.
(Call for service if the problem persists.)
Thermal head overheated
Turn the power off and leave the unit for about 10 minutes before
switching on again. (Call for service if the problem persists.)
EEPROM malfunction
Turn the power off and then on again. Call for service if the
problem persists.
MG connection error
Turn the power off and then on again. Call for service if the
problem persists.
MG mechanical error
Turn the power off and then on again. Call for service if the
problem persists.
MG hardware error
Turn the power off and then on again. Call for service if the
problem persists.
MG writing error
Check the type and direction of the magnetic cards and press
the “reset → enter buttons”. Call for service if the problem persists.
Hardware error Turn the power off and then on again. Call for service if the
problem persists.
MG encode error Check the direction of the magnetic cards.
Press the
“reset →
enter buttons”
and call for service if the problem persists.
Connected external device
malfunctioning
Check that the cable linking the external unit and the printer is
properly connected and press the “reset → enter buttons”.
Call for service if the problem persists.
MG reading error
Check the type and direction of the magnetic cards and press
the “reset → enter buttons”. Call for service if the problem persists.
MG communication error
Turn the power off and then on again. Call for service if the
problem persists.