Filter
Top Products
148 Zebra ZXP Series 7 Card Printer User’s Manual P1036101-002
7: Troubleshooting
Introduction
17013
LAMINATOR TOP
HEATER FAIL
Top heater did not turn on after being
instructed to do so. When the heater
is enabled, the controller will wait a
certain specified amount of time for it
to attain the set target temperature. If
the heater fails to reach the target in
the specified time, the TopHeaterFail
fault will be set.
Replace the top halogen bulb.
17014
LAMINATOR BOTTOM
HEATER FAIL
Bottom heater did not turn on after
being instructed to do so. When the
heater is enabled, the controller will
wait a certain specified amount of
time for it to attain the set target
temperature. If the heater fails to
reach the target in the specified time,
the BotHeaterFail fault will be set.
Replace the bottom halogen bulb.
17015
LAMINATOR TOP
TEMPERATURE HIGH
If the top roller temperature ever
exceeds a fixed temperature
threshold, the over temp error
occurs.
a. Power cycle the printer, and retry.
b. If this error persists, contact Tech
Support.
17016
LAMINATOR BOTTOM
TEMPERATURE HIGH
If the bottom roller temperature ever
exceeds a fixed temperature
threshold, the over temp error
occurs.
a. Power cycle the printer, and retry.
b. If this error persists, contact Tech
Support.
17017
LAMINATOR TOP
CUTTER STALL
Top cutter blade is obstructed, or top
cutter mechanism is damaged.
If this error persists, contact Tech
Support.
17118
LAMINATOR BOTTOM
CUTTER STALL
Bottom cutter blade is obstructed, or
bottom cutter mechanism is
damaged.
If this error persists, contact Tech
Support.
17019
LAMINATOR TOP
CUTTER FAIL
Top cutter has failed. If this error persists, contact Tech
Support.
17020
LAMINATOR BOTTOM
CUTTER FAIL
Bottom cutter has failed. If this error persists, contact Tech
Support.
17021
LAMINATOR TOP TEMP
SENSOR FAIL
The top temperature (thermopile)
sensor has failed.
If this error persists, contact Tech
Support.
17022
LAMINATOR BOTTOM
TEMP SENSOR FAIL
The bottom temperature (thermopile)
sensor has failed.
If this error persists, contact Tech
Support.
17023
LAMINATOR FAN FAIL This should only happen if one or
both cooling fans fail or the cooling
vents near the heated roller
assembly are blocked or the fan(s)
have failed.
Check for blocked vents.
17024
LAMINATOR EEPROM
DEFAULT
The parameters stored in EEPROM
have been reset to their default
values. This will not normally
happen, but could be seen with
certain FW upgrades when new
parameters have been added by
Engineering. It could also indicate a
problem with the Laminator’s
EEPROM.
a. Press RETRY on the OCP when
this error occurs.
b. Power cycle the printer, and retry.
17026
TOP AND BOTTOM
LAMINATES OUT
The top and bottom laminates have
run out.
Load new rolls of laminate.
17027
TOP LAMINATE OUT The top laminate has run out. Load new roll of laminate.
CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION