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7: Troubleshooting
Introduction
P1036101-002 Zebra ZXP Series 7 Card Printer User’s Manual 149
17028
BOTTOM LAMINATE
OUT
The bottom laminate has run out. Load new roll of laminate.
17029
INVALID TOP LAMINATE
Laminate does not match the printer. a. Verify the part number of the
laminate is correct on OCP.
b. Power cycle the printer, and retry.
17030
INVALID BOTTOM
LAMINATE
Laminate does not match the type
allowed in the laminator or top and/
or bottom has been swapped.
a. Verify that the top and bottom
laminate cassettes are installed in
the correct locations.
b. Verify the part number of the
laminate is correct on OCP.
c. Power cycle the printer, and retry.
17031
BOTTOM LAMINATE
REGISTRATION ERROR
• Improperly prepared registered
laminate.
• Media misfeed.
• Patch length improperly set.
• Unexpected end of laminate roll
detected.
Remove and recut laminate in the
center of the index notch, re-install,
and retry.
17038
LAMINATOR COVER
OPEN
This warning will be displayed if the
cover protecting the laminator is
opened.
This warning will be cleared when
the laminator cover is closed.
17040
LAMINATOR
INITIALIZING
This warning will be displayed after
the laminator door is closed and
laminate spools are re-read/
detected.
No action needed
17041
LAMINATOR
FIRMWARE MISSING
LCB (Laminator Controller Board)
Firmware is missing.
Install the firmware.
17042
LAMINATOR MAB
FIRMWARE MISSING
Laminator MAB (Media
Authentication Board) Firmware is
missing.
Install the firmware.
CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION