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58 CHAPTER 9: TROUBLESHOOTING
Statistics Tab
Select the Statistics tab to view network traffic statistics about the installed NIC.
Diagnostics Tab
Select the Diagnostics tab to access diagnostics tests that you can run on the
installed NIC.
Support Tab
Select the Support tab to access various 3Com customer support resources.
Flash Update Tab
Select the Flash Update tab to update firmware for the installed NIC.
Accessing the 3Com
NIC Help System
The 3Com NIC Help system is a Windows Help application that includes numerous
Help topics about 3CR990 NICs.
To access 3Com NIC Help:
1 Click Start in the Windows taskbar.
2 Select Programs and then 3Com NIC Utilities.
3 Select 3Com NIC Doctor Help.
The main Help screen appears.
4 Click Help Topics to display a list of Help topics or click Find to search for a
Help topic.
Running NIC
Diagnostics Tests
This section describes diagnostics tests available for 3CR990 NICs.
To verify that the network connection and NIC are functioning correctly, run the
Network test. Run the NIC test to check the physical components, connectors, and
circuitry on the NIC.
Run the Remote Wake-Up test if your PC supports Remote Wake-Up. For more
information about Remote Wake-Up
Go to: Remote W
ake-Up.
NOTE: To access the Help system from within the 3Com NIC diagnostics program,
click the Help button on any screen.
NOTE: Applications other than the NIC diagnostics tests are not able to access the
network while diagnostics tests are running.