6-4 C
HAPTER
6: P
ROBLEM
S
OLVING
DUA1860-0AAA01
Correcting Problems
By working through this section, you should be able to isolate
faults or find some possible causes and recommended actions.
Network Problems
Symptom: Network communication problems.
Action:
■
Check the cabling in your network and that it meets the IEEE
standard for cabling.
■
Find out whether any other devices on your network are also
having communication problems.
PING Or Telnet Problems
Symptom: Cannot PING or Telnet another bridge after entering an
IP address.
Action:
■
The unit must be reset for an IP address change to take effect.
■
Check that the IP address is correct for that bridge.
■
Check that the IP address is unique.
■
Check that the subnet mask is correct.
■
Check that the default gateway address is correct.
■
Check that your address, port, or IP protocol is not being filtered
by the other bridge. If you are unsure, turn off its filters.
■
Check the port is forwarding traffic.
■
Check the received packets field (RCVD PKTS/SEC) on the Bridge
Port Statistics screen, for the other bridge.