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Appendix
55
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://eservice.aten.com
For telephone support, Telephone Support, page iii.
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support support@aten-usa.com
Online
Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
cm1164.book Page 55 Thursday, August 16, 2012 4:50 PM