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PN9108 User Manual
86
Problem 3:
I have enabled Synchronize with NTP Server in the Date / Time dialog box, but
I am unable to obtain the date and time from an NTP server on the internet.
Solution:
Contact your MIS department and have them enable a port for the NTP server.
Problem 4:
Although my computers have been configured for a Safe Shutdown, some of
them don't shut down.
Solution:
This may be due to the applications running on them putting up a dialog box
asking if you want to save the information running on them before they close.
Since you haven't provided an answer, the shutdown procedure doesn't
continue to completion.
You can either change their shutdown behavior to Kill the Power - which is not
a Safe Shutdown option, or use a product such as KVM over the NET™ to
access them remotely and answer the dialog box questions.
Problem 5:
When I log in, the browser generates a CA Root certificate is not trusted, or a
Certificate Error response.
Solution:
The certificate’s name is not found on Microsoft’s list of Trusted Authorities.
The certificate can be trusted, however. See Trusted Certificates, page 80, for
details.
Problem 6:
Although I have enabled Modem Ring Resume, the computers won’t restart.
Solution:
1. Make sure you have enabled Modem Ring Resume in the computer’s BIOS
settings.
2. If Modem Ring Resume has been enabled in the computer’s BIOS, check
your mainboard manual to make sure it supports external modem wakeup.
See BIOS Power Management Settings, page 39, for further details.