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9-1
POLLING
3550-US-5.0
Ch. 9
9. POLLING
FOR YOUR INFORMATION
What Is Polling?
Polling is the process of retrieving faxes from another fax machine. You may use
your machine to “poll” other machines, or you may ask someone to poll your machine.
The party who polls pays for the cost of the call.
How Does It Work?
First all parties set up their fax machines so that they can accommodate polling.
Then one party leaves documents in the fax machine so that the other party can call
and have the documents sent to them.
When to Use Polling
Use polling to control the cost of who pays for sending a fax.
1. If you want to pay for the cost of the call: Send faxes to other parties as you
normally would, and if another party has documents to send you, ask if you can
poll for them.
2. If you want others to pay for the cost of the call: Ask them to poll your fax machine
for documents they want, and have them fax any documents that you want.
* There are some fax machines that will not respond to the this function.
Helpful Hints
Using Polling Effectively (Examples)
Problem No. 1: You want another party to send you a long fax, but they do not
want to pay for the call.
Solution: Ask them to leave the document in their fax machine so you can
poll for it.
Problem No. 2: Sales representatives have difficulty sending faxes to the head
office’s fax machine because it is busy much of the time.
Solution: Head office can poll the sales representatives’ fax machines.
Problem No. 3: Because of the time or location, it is cheaper for someone to call
you than it is for you to make the call.
Solution: Ask the other party to poll for the documents and offer to pay for
the call at their lower rate.
Call
Receive document
Polled sidePolling side