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3.3 Paper Jam
Paper jam in the paper tray and front cover
Step Cause Check
Result
Remedy
1 Belt unit
malfunction
Does the belt unit move
correctly?
No Replace the belt unit.
2 Registration front
actuator move
smoothly or
catching in some
position
Does the registration front
actuator move smoothly?
No Re-assemble the
registration front actuator.
3 T1 registration
front sensor
failure
Does T1 registration front
sensor move smoothly?
(Check it following the
procedure described in
“Maintenance mode 32”.)
No Replace the front door
unit ASSY.
Paper jam in the back cover and paper eject section
Step Cause Check
Result
Remedy
1 Foreign object
around fuser unit
Is there a foreign object
around the fuser unit?
Yes Remove the foreign
object.
2 Paper eject ASSY
malfunction
Is each pinch roller of the
paper eject ASSY
attached to each paper
eject roller properly?
No Replace the paper eject
ASSY.
3 Paper eject
actuator failure
Does the paper eject
actuator move smoothly?
Is it damaged?
No Replace the fuser unit.
Paper jam in the DX paper feeding section
User Check
- Use the A4 size paper.
- Use paper which has not curled.
- Do not use too thin paper.
- Check that the DX paper size (A4/Letter) switch lever of the DX feed ASSY is placed in the
correct position.
Step Cause
Check Result Remedy
1
Deformation of
paper guide DX
on the bottom of
the paper tray
Is the paper guide DX
deformed?
No Replace the paper tray.
2
DX feed ASSY
failure
Is the DX feed ASSY
deformed?
Do the rollers of the DX
feed ASSY move
correctly?
No Replace the DX feed
ASSY.