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TROUBLESHOOTING AND ROUTINE MAINTENANCE
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Troubleshooting and
Routine Maintenance
Troubleshooting
Brother fax-back system
Brother Customer Service has installed an easy-to-use fax-back system, so you
can get instant answers to common technical questions and product information
for all Brother products. This system is available 24 hours a day, 7 days a week.
You can use the system to send faxes to any fax machine, not just the one from
which you are calling. Call and follow the voice prompts to receive faxed
instructions on how to use the system and your index of fax-back subjects.
If you can’t resolve a difficulty with your MFC using this manual, call our fax-
back system, and follow the voice prompts to receive faxed instructions about
using the system, and an index of fax-back subjects.
In USA: 1-800-521-2846
In Canada: 1-800-681-9838
1-514-685-5381 (within Montreal)
The Brother fax-back system number (USA only) has been preprogrammed on
One Touch key 1.
Frequently Asked Questions (FAQs)
You can find more information about Brother products on the World Wide Web.
From product specification sheets to Frequently Asked Questions (FAQs), it is
all there. Visit us at:
IMPORTANT
For technical and operational assistance, you must call the country where you
purchased the MFC. Calls must be made from within that country.
You can check here for Brother Printer Driver updates.
http://www.brother.com