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TROUBLESHOOTING AND ROUTINE MAINTENANCE
Look for the following statement in the [spooler] section:
[spooler]
QP.LPT1=wpslbq.dll
Then disable this function by adding a semicolon at the beginning of the above
sentence as follows:
[spooler]
;QP.LPT1=wpslbq.dll
Then, open the “system.ini” file using the “Notepad” application. Look for the
following statement in the [386Enh] section:
[386Enh]
device=wpscomd.386
device=wpsljvpd.386
:
:
WPSLPT1=1
Then disable this function by adding a semicolon at the beginning of above
sentences as follows:
[386Enh]
;device=wpscomd.386
;device=wpsljvpd.386
:
:
;WPSLPT1=1
You must restart Windows
®
to make these modifications effective.
These modifications disable the printer status reporting on your PC. However,
you will be able to use the machine with no further problems.
Graphics or Text Is Missing When the Document Is Printed
This could be caused by your Display Driver software. Contact your reseller and
inquire about the latest Display Driver software. Another solution is to change
your Windows
®
Setup Display selection from the current selection to the
standard VGA or SVGA selection. Contact your reseller or Microsoft Support
if you need help modifying your Windows
®
Display selection or installing new
Display Driver software.