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TROUBLESHOOTING AND ROUTINE MAINTENANCE
DIFFICULTY SUGGESTIONS
DOS Setup Printing Difficulties
I cannot print from my
application software.
Check that the DOS application software interface
settings match those of your printer. For example,
if you are using a parallel printer cable, you would
probably set your DOS software printer port to
LPT1. Check for an error message on the LCD.
Note: Some DOS applications do not print
correctly through Windows
®
. Restart in DOS mode
to avoid conflicts with Windows
®
.
The machine prints, but
it prints incorrect
information.
Sometimes it prints a
couple of characters and
then ejects the pages.
This is an indication that your application printer
emulation Print setting and the machine’s printer
emulation do not match. Check your application
software to make sure you selected the correct
printer driver. The machine emulates HP LaserJet
IIP. Try setting the machine to HP emulation in
Remote Printer Console and then select the HP
LaserJet IIP printer in your application software.
The machine prints the
part of my document but
does not print the last
page.
This is common problem with database and partly
with spreadsheet software when they are not
correctly set up. The data has been sent to the
printer but the printer did not receive the Page Eject
command. Press Job Cancel to cancel the page,
or send the Page Eject command to eject the page.
Then ask your software supplier how to add a Page
Eject (or Form Feed) command to the end of your
print job.
How can I change the
user settings or default
settings on the machine?
Use the Remote Printer Consol (RPC) program.
Windows
®
Setup Printing Difficulties
I cannot print from my
application software.
Make sure the Windows
®
printer driver is installed
and that you selected it in your application
software.
Sometimes I get the
error message PRINT
OVERRUN when
printing certain
documents from
Windows
®
.
If you are using the supplied Windows
®
driver, turn
the error recover operation on in the Setup dialog
box and try again. Reduce the print resolution or
reduce the complexity of your document and try
again. Expand the printer memory
by installing one of the optional memory boards.