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Troubleshooting
Display
messages
and
error
codes
Error
#005 appears
only
during
sending.
At the receiving
station,
if
memory
runs out
an error
is displayed.
At
the sending
side
the operation
ends
normally,
but
at the
receiving
side when
the memory
is
detected
full, an
error o6curs
when the next page
is
received.
(An
error
code ls
not
printed.)
Display
Messages
and
Error
Code
Table
Message
Code
Cause
What
lo do
CHECK
DOCUMENT
#001
Document
is
iammed
Remove
the document
and
start
aqain.
(
+
40,
51)
DOC
TOO
LONG
#003
The
document
you
are
trying
to
send, receive,
or copy
took
lonoer
than
32 minutes.
Duplicate
on
a copying
machine,
cut
them
up and try
to
send
aoain.
BUSY/NO
SIGNAL
#005 The
other
party
is not
using
a
G3 machine.
Check the
other
party's
communication
mode.
During
automatic
dialing,
cannot
connect
because
the
line is
busy
or the
other
party
does not
answer.
Starl the operation
again.
CHECK PAPER
#009
No recording
paper,
or there
is
a
paper
iam.
Check the recording
paper.
CHECK DOCUMENT
#o11 \Men you poll
another
fax
to
recetve
a document,
and
a
document
is
not sent.
Contact the other
party
and
ask them
to send
the
document.
NO
RX PAPER
#012 \Men you
are trying
to
send
a
document,
the
other
party
does
not have
any recording
oaoer.
Call
the
other
party,
tell
them
to
replenish
recording
paper,
then
try again.
POLLING
ID
ERROR
#o21 Polling
lDs
do not
match.
Set
your polling
lDs
so they
match.
MEMORY
FULL
#o37 Received
documents
in
memory.
No siorage
space
remains.
Print
out the
documents
in the
memory.
(.f
71)
RX
ERROR
#o52 The
fax could
not
print
the
received
document
correctlV.
Contact
the
other
party
to
send
the document
again.
CHECK PRINTER
Printer
error
indicates
an
error
on the
orinter.
rresslStul.
l
DARK PAPER
USED
You
installed
dirty
or dark
paper.
Remove
the dark
paper
and
replace with
clean
(white)
paper.
(r21)
CHANGE
CARTRIDGE
Ink is
dried
out or has
run
out
Execute head
cleaning
(
+
23)
lf there is
no ink on
the
paper,
the
cartridge
is dry. Replace
thecartridoe.{r18)
CHK
PRINT
COVER
Printer
cover is
open
Close the
printer
cover.
(.
18)
PUSH PAP
TRAY
IN
You
did
not
press
down
on the
tab
to release
the
paper
te€der
plate
after
you
inserted
the
paper.
Press down
on the tab.
(..
21)
REC. PAPER
JAM
Paper
jam
occurred.
Remove
the
jammed
paper
1+73)
148