Filter
Top Products
x
Writer: J Abercrombie Project: Comments: 113733-001
File Name: A-Frnt.doc Last Saved On: 4/19/99 3:35 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Chapter 14
Configuration and Diagnostic Utilities
Selecting Computer Setup or Compaq Diagnostics for Windows..........................................14-1
Using Computer Setup...........................................................................................................14-2
Selecting from the File Menu.......................................................................................... 14-2
Selecting from the Security Menu...................................................................................14-3
Selecting from the Advanced Menu................................................................................ 14-5
Using Compaq Diagnostics for Windows..............................................................................14-6
Displaying System Information ......................................................................................14-7
Running a Diagnostic Test..............................................................................................14-7
Chapter 15
Troubleshooting
Quick Solutions Checklist......................................................................................................15-1
Solving Audio Problems........................................................................................................ 15-2
Solving Battery Problems.......................................................................................................15-4
Solving Drive Problems.........................................................................................................15-7
Solving Hard Drive Problems.........................................................................................15-7
Solving CD-ROM and DVD-ROM Drive Problems.......................................................15-8
Solving Diskette and SuperDisk LS-120 Drive Problems.............................................15-10
Solving Infrared Problems ...................................................................................................15-11
Solving Keyboard and Pointing Device Problems............................................................... 15-14
Solving Memory Problems...................................................................................................15-15
Solving Modem Problems....................................................................................................15-15
Solving PC Card Problems................................................................................................... 15-21
Solving Power Problems...................................................................................................... 15-22
Solving Screen Problems .....................................................................................................15-24
Solving USB Problems ........................................................................................................ 15-25
Appendix A
Compaq Customer Support
Using the Worldwide Web......................................................................................................A-1
Preparing to Call Technical Support....................................................................................... A-1
Worldwide Telephone Numbers ............................................................................................. A-3