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15-22 Troubleshooting
Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001
File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Solving Power Problems
If the problem occurs while the computer is running on a battery pack, refer also
to “Solving Battery Pack Problems.”
Solving Power Problems
Problem Possible Cause Solution
Computer will not turn
on when connected to
external power if
battery pack is in the
computer.
Battery pack may be
defective.
Remove or replace the battery pack.
Computer turned off
while it was left
unattended and
power/suspend light is
off.
System initiated a
Hibernation timeout.
To restore from Hibernation, slide the
power switch.
To change a Hibernation timeout
setting, refer to “Using Power
Preferences” in Chapter 4.
Computer turned off
while it was left
unattended and will
not turn on.
System initiated
Hibernation and/or
shut down because
of a critical
low-battery
condition.
1. To restore power, replace the
battery pack with a charged
battery pack or connect to an
external power source.*
2. To restore from Hibernation,
slide the power switch.
Computer
unexpectedly initiated
Suspend (Standby), or
turned off when it was
docked.
The maximum
operating
temperature was
exceeded.
Move the computer to a cooler
environment and allow it to return to a
comfortable room temperature.
Make sure the vents and exhaust fan
are not obstructed.
Computer beeps twice
when you press Fn +
suspend button.
Hibernation is turned
off.
To turn on Hibernation, refer “Using
Power Preferences” in Chapter 4.
Continued