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Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001
File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Solving Drive Problems
Solving Hard Drive Problems
Solving Hard Drive Problems
Problem Possible Cause Solution
System does not
recognize a hard
drive.
The drive is not
seated properly.
Remove, then reinsert the drive.
The drive
is damaged.
Run scandisk on the drive.
The drive was
inserted while the
system was on or in
Suspend (Standby)
or in Hibernation.
Shut down the computer before
inserting or removing a hard drive.
System cannot start
up from a hard drive.
The drive does not
have the necessary
files to start up and
operate the
computer.
Start up from the hard drive supplied
with the computer or install startup
software on the additional drive.
Hard drive cannot be
accessed.
DriveLock protection
is enabled on the
drive.
Enter DriveLock User or Master
password or remove DriveLock
protection from the drive.
DriveLock settings
cannot be accessed in
Computer Setup.
The DriveLock
settings are
accessible only
when you enter
Computer Setup by
turning on (not
restarting) the
computer.
Turn the computer off, then on, then
press F10 when the blinking cursor
appears upper-right on the screen.