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13-4 Maintenance, Shipping, and Travel
Writer: Carey Gregg Project: Comments: 113733-001
File Name: N-CH13.doc Last Saved On: 4/1/99 3:27 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Reinstalling Software
The Quick Restore package included with the computer contains the software
preinstalled in the computer and instructions for restoring it. To order Quick
Restore software on diskettes, contact your local Compaq technical support.
Refer to Appendix A for the telephone number of Compaq technical support in
your region.
CAUTION: To prevent file corruption and ensure that the correct
drivers install:
■ Meet these two requirements before you begin to reinstall
system software:
❏ The computer must be plugged into an electrical outlet
with the power cord.
❏ The computer must not be docked in a docking base.
■ During the restoration:
❏ Do not shut down or unplug the computer.
❏ Do not remove or insert a drive.
Replacing the Lithium Real-time
Clock Battery
When your computer no longer automatically displays the correct date and time,
it may mean the battery providing power to the real-time clock needs to be
replaced. Battery life is usually about five to ten years under normal use.
Contact your authorized Compaq service provider for a replacement battery.
To replace the real-time clock (RTC) battery:
WARNING: The real-time clock battery compartment and the
memory compartment are the only user-accessible internal
compartments on the computer. All other areas that require a tool
to access should be opened only by a Compaq authorized service
provider.