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Contents 5
Setting Up a Home and Office Network . . . . . . . . 49
Connecting to a Network Adapter
. . . . . . . . . 49
Network Setup Wizard
. . . . . . . . . . . . . . . 50
Connecting to the Internet
. . . . . . . . . . . . . . . 51
Setting Up Your Internet Connection
. . . . . . . . 51
2 Solving Problems . . . . . . . . . . . . . . . . . . 55
Troubleshooting Tips . . . . . . . . . . . . . . . . . . 55
Battery Problems
. . . . . . . . . . . . . . . . . . . . 55
Drive Problems
. . . . . . . . . . . . . . . . . . . . . 56
CD and DVD drive problems
. . . . . . . . . . . . 57
Hard drive problems
. . . . . . . . . . . . . . . . 58
E-Mail, Modem, and Internet Problems
. . . . . . . . 58
Error Messages
. . . . . . . . . . . . . . . . . . . . . 60
Keyboard Problems
. . . . . . . . . . . . . . . . . . . 62
Lockups and Software Problems
. . . . . . . . . . . . 62
The computer does not start up
. . . . . . . . . . 62
The computer stops responding
. . . . . . . . . . 63
A program stops responding
. . . . . . . . . . . . 63
A program crashes repeatedly
. . . . . . . . . . 63
A program is designed for an earlier
Microsoft
®
Windows
®
operating system . . . . . 64
A solid blue screen appears
. . . . . . . . . . . . 64
Other software problems
. . . . . . . . . . . . . 65
Media Card Reader Problems
. . . . . . . . . . . . . . 66
Memory Problems
. . . . . . . . . . . . . . . . . . . . 67
book.book Page 5 Wednesday, April 16, 2008 3:33 PM