Filter
Top Products
Card Fan Problems
Drive Problems
Fill out the Diagnostics Checklist as you complete these checks.
Testthegraphicscard—
1. Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then remove the
computer cover (see Removing the Computer Cover).
2. Remove all cards except the graphics card. See Cards.
If your primary hard drive is connected to a drive controller card and not to one of the system board IDE connectors, leave the drive
controller card installed in the computer.
3. Close the computer cover (see Replacing the Computer Cover), reconnect the computer and devices to electrical outlets, and then
turn them on.
4. Run the Dell Diagnostics. See Dell Diagnostics.
Testthecards—
1. Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then remove the
computer cover (see Removing the Computer Cover).
2. Reinstall one of the cards that you removed previously. See Cards.
3. Close the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on (see Replacing the
Computer Cover).
4. Run the Dell Diagnostics. See Dell Diagnostics.
If any of the tests fail, the card you just reinstalled is faulty and needs to be replaced.
5. Repeat this process until you have reinstalled all cards.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your
computer's electronic components. You can do so by touching an unpainted metal surface on the computer.
Checkthecableconnections— Ensure that the card fan cable is connected firmly to the card fan connector on the system board (see
System Board Components).
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your
computer's electronic components. You can do so by touching an unpainted metal surface on the computer.
Ensure that Microsoft®Windows®recognizesthedrive— Click the Start button and click My Computer. If the floppy, CD, or DVD drive,
is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
Testthedrive—
l Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
l Insert bootable media and restart the computer.
Cleanthedriveordisk— See Cleaning Your Computer.
Check the cable connections