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Solving Problems 339
Windows XP
1
Click
Start
→
Control Panel
→
Mouse
.
2
Adjust the settings as needed.
Windows Vista:
1
Click
Start
→
Control Panel
→
Hardware and Sound
→
Mouse
.
2
Adjust the settings as needed.
REINSTALL THE MOUSE DRIVER — See "Drivers" on page 356.
R
UN THE HARDWARE TROUBLESHOOTER — See "Troubleshooting Software and Hardware Problems in the
Microsoft
®
Windows
®
XP and Microsoft Windows Vista
®
Operating Systems" on page 358.
Network Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
C
HECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into the network
connector on the back of the computer and the network jack.
C
HECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER — If the link integrity light is off (see "System
Lights" on page 345), no network communication is occurring. Replace the network cable.
R
ESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN
CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up your network
to verify that your network settings are correct and that the network is functioning.
R
UN THE HARDWARE TROUBLESHOOTER — See "Troubleshooting Software and Hardware Problems in the
Microsoft
®
Windows
®
XP and Microsoft Windows Vista
®
Operating Systems" on page 358.
Power Problems
Troubleshooting Power Problems
. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
I
F THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT RESPONDING — See "Diagnostic Lights" on
page 347.
I
F THE POWER LIGHT IS BLINKING GREEN — The computer is in standby mode. Press a key on the keyboard, move
the mouse, or press the power button to resume normal operation.
I
F THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power.
• Reseat the power cable in the power connector on the back of the computer and the electrical outlet.
• Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on
properly.
• Ensure that any power strips being used are plugged into an electrical outlet and are turned on.
• Ensure that the electrical outlet is working by testing it with another device, such as a lamp.