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358 Solving Problems
If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your
Operating System" on page 359) to return your computer to the operating state that existed before you
installed the new driver.
Manually Reinstalling Drivers
After extracting the driver files to your hard drive as described in the previous section:
Windows XP:
1
Click
Start
→
My Computer
→
Properties
→
Hardware
→
Device Manager
.
2
Double-click the type of device for which you are installing the driver (for example,
Audio
or
Video
).
3
Double-click the name of the device for which you are installing the driver.
4
Click the
Driver
tab
→
Update Driver
.
5
Click
Install from a list or specific location (Advanced)
→
Next
.
6
Click
Browse
and browse to the location to which you previously copied the driver files.
7
When the name of the appropriate driver appears, click
Next
.
8
Click
Finish
and restart your computer.
Windows Vista:
1
Click the Windows Vista start button
,
and right-click
Computer
.
2
Click
Properties
→
Device Manager
.
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click
Continue; otherwise, contact your administrator to enter the Device Manager.
3
Double-click the type of device for which you are installing the driver (for example,
Audio
or
Video
).
4
Double-click the name of the device for which you are installing the driver.
5
Click the
Driver
tab
→
Update Driver
→
Browse my computer for driver software
.
6
Click
Browse
and browse to the location to which you previously copied the driver files.
7
When the name of the appropriate driver appears, click the name of the driver
→
OK
→
Next
.
8
Click
Finish
and restart your computer.
Troubleshooting Software and Hardware Problems in the
Microsoft
®
Windows
®
XP and Microsoft Windows Vista
®
Operating Systems
If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use the Hardware Troubleshooter to resolve the incompatibility.