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142 Troubleshooting Your System
8
Run the appropriate online diagnostic test (see "Using Dell PowerEdge
Diagnostics" on page 163).
If the tests fail,
see
"Getting Help" on page 175
.
Troubleshooting a Damaged System
Problem
• System was dropped or damaged.
Action
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer, and protecting against
electrostatic discharge.
1
Open the system (see "System Cover" on page 66).
2
Ensure that the following components are properly installed:
• Expansion cards
• Power supplies
•Fans
• Processor and heat sink
• Memory modules
• Drive-carrier connections to the SAS/SATA backplane, if applicable
3
Ensure that all cables are properly connected.
4
Close the system (see "Installing the System Cover" on page 67).
5
Run the system board tests in the system diagnostics (see "Running the
System Diagnostics" on page 163).
If the tests fail,
see
"Getting Help" on page 175
.