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Troubleshooting Your System 147
If an error messages appears indicating a fault with a specific memory
module, go to step 12.
If any other system message appears that indicates a nonspecific memory
problem, continue to the next step.
4
Enter the System Setup program and check the system memory setting
(see "Entering the System Setup Program" on page 41).
If the installed memory does not match the amount of memory shown in
the System Setup program, proceed to the next step.
If the memory settings and installed memory indicate no problems, go to
step 12.
5
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
6
Open the system (see "System Cover" on page 66).
7
Ensure that the memory banks are populated correctly (see "Memory
Module Installation Guidelines" on page 110).
If the memory modules are populated correctly, continue to the next step.
8
Reseat the memory modules in their sockets (see "Installing Memory
Modules" on page 113).
9
Close the system (see "Installing the System Cover" on page 67).
10
Reconnect the system to its electrical outlet, and turn on the system and
attached peripherals.
11
Enter the System Setup program and check the system memory setting
(see "Entering the System Setup Program" on page 41).
If the amount of memory installed still does not match the system
memory setting, proceed to the next step.
12
Turn off the system and attached peripherals, and disconnect the system
from its electrical outlet.
13
Open the system (see "System Cover" on page 66).
14
If a diagnostic test or error message indicates a specific memory module as
faulty, swap or replace the module. Otherwise, swap the memory module
in the first DIMM socket with a module of the same type and capacity that
is known to be good (see "Installing Memory Modules" on page 113).