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Troubleshooting
6-9
The Paper Out light is flashing or on.
An Ink Out
B light is flashing or on.
All the lights come on briefly, then go off.
All the lights are flashing.
Possible cause Solution
If flashing, paper is
jammed.
Remove the paper and follow the guidelines for preventing jams
on page 6-16.
If on, paper is not loaded or
is loaded incorrectly.
Load paper or remove the stack and reload it as described in
Chapter 3. Then press the Load/Eject button to turn off the light
and resume printing.
If on, the paper-release
lever is set incorrectly for
the paper you loaded.
Set the paper-release lever forward for continuous tractor-fed
paper or backward for single sheets. See Chapter 3 for more
information.
Possible cause Solution
If flashing, the ink supply is
getting low.
You need to replace the indicated ink cartridge soon. Make sure
you have a new cartridge, then see Chapter 5 for instructions.
If on, the ink cartridge is
empty.
You must replace the indicated ink cartridge; see Chapter 5 for
instructions.
Possible cause Solution
The printer’s voltage
doesn’t match your outlet’s
voltage.
Check the label on the back of your printer to determine its
voltage. If it doesn’t match your outlet’s voltage, turn off the
printer and unplug it immediately. Then contact your dealer.
Do not plug the printer back in.
Possible cause Solution
An internal error may have
occurred.
Turn off your printer, wait five seconds, and turn it on again. If the
lights still flash or stay on, contact EPSON as described in the
Introduction.
Loire-PLUS.BK.book Page 9 Friday, May 2, 2003 2:56 PM