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6-11
Resolving Problems | 6-11
•
For posterboard, follow the instructions on page 2-20 to load the media
correctly.
•
Make sure the paper is not folded, wrinkled, or damp.
•
Make sure the printer’s environment falls within the required
temperature and humidity range.
•
Make sure the paper is not too thick or too thin. See page 2-2 for paper
specifications.
•
Make sure no foreign objects are inside the printer.
•
Make sure the printer isn’t located in a brightly lit area (for example,
next to a sunny window). The paper sensors may not be able to operate
correctly.
•
Make sure the
Paper Source
setting on the printer’s control panel and
in the printer software are correct.
•
Make sure the platen gap setting is correct for the paper or media you’re
printing on. See page 2-25for more information.
•
If you’re not using EPSON media, make sure you register and select
your paper’s thickness. See page 2-29 for more information.
Solving Roll Paper Feed Problems
If your roll paper is curled too tightly and doesn’t feed out of the printer, you
can use the three paper guides. Extend the guides as shown below:
Caution
Use the paper guides only
if paper is curled and
doesn’t feed properly.
Otherwise, the paper
guides may damage
your prints.