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Troubleshooting 83
The system does not recognize the diskette drive
The diskette drive will not read, write, or format
The diskette drive LED illuminates continuously
The device cables are
not installed correctly
Open the system, then check all cables between the
controller and the device.
Probable cause Solution
The diskette drive may
be configured incorrectly
Restart your server, then press F2 to enter the BIOS Setup
utility. In the Boot | Removable Devices menu, make sure
that the diskette drive parameters are set correctly.
The drive cables are not
connected properly
Open the system, then make sure all cables are properly
connected to the controller card. The diskette controller is
integrated into the system board.
Probable cause Solution
The diskette is not
IBM-formatted
Make sure that the diskette you are trying to format is
IBM-compatible. If it is, try reformatting it. If not, get another
diskette.
The disk is write
protected
Make sure that the write-protection window on the
upper-right corner of the diskette is closed (unprotected).
The diskette is corrupted Run CheckDisk on the diskette. If errors are detected and
corrected, try accessing the diskette again.
Probable cause Solution
The diskette is corrupted Remove the diskette from the drive. If the light remains on,
try restarting the system.
The cable to the drive is
not connected properly
Open the system, then make sure the cable between the
diskette drive and its controller is properly connected. Make
sure that the pins are not bent or misaligned. The diskette
controller is integrated into the system board.
Probable cause Solution
8507328.book Page 83 Thursday, February 15, 2001 11:28 AM