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84 Gateway 7450R Server System Manual
The system does not recognize an expansion card
Printer problems
This server does not include a parallel port on the I/O panel. To connect a
printer directly to the server, you must use a serial or USB printer.
The printer will not turn on
The printer is turned on but will not print
Probable cause Solution
The interrupt or I/O
address is set incorrectly
Check the address configuration of the adapter card and
make sure that it does not conflict with another card in the
system.
The card has not been
configured through the
software
Configure the card with the appropriate software.
The card was not installed
correctly
Make sure the card jumpers are set correctly and reseat
the card.
Probable cause Solution
The printer is not onlne
(ready)
Make sure the on-line or ready light is on, or the display
indicates “Ready.”
The printer is not turned
on
Make sure that the power switch is set to the On position.
If the printer is turned on, the green power LED should be
illuminated.
The printer is not
plugged in
Make sure that the power cable is plugged into a working
power source.
The printer is defective Try another printer, if one is available.
Probable cause Solution
The printer is not connected
to the system
Make sure the data cable between the printer and the
system is properly connected. Make sure that it is
connected to the proper port. Make sure the connector
and cable have no bent or broken pins.
8507328.book Page 84 Thursday, February 15, 2001 11:28 AM