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86 Gateway 7450R Server System Manual
The mouse does not work
Video problems
The system is running but the screen is blank
Probable cause Solution
The mouse is not plugged in
or connected properly
Make sure that the cable is plugged in correctly.
The mouse driver did not load
when the system started
Load the appropriate mouse driver manually or contact
technical support.
The mouse is defective Try a mouse that you know is working.
Probable cause Solution
The monitor is not turned on Make sure that the monitor is plugged in and turned on.
If the monitor is turned on, the green power LED should
illuminate.
The monitor data cable is
not connected
Make sure that the monitor data cable is connected to the
video controller on the back of the system.
The connector or cable is
damaged
Check the connector and cable for bent or damaged pins.
The monitor brightness and
contrast controls are turned
down
Adjust the brightness and contrast knobs to the center
position.
The monitor is defective Connect a working monitor to the server.
The video card is not seated
correctly
Open the system and reseat the video card. The server
board may have a built-in video adapter, so there may not
be a video adapter to remove and replace.
The video card is not
compatible with the system
Check the documentation or technical support to make
sure that the video card is compatible with the system. If
not, obtain a compatible video card. The server board
may have a built-in video adapter, so there may not be
a video adapter to remove and replace.
The second processor is not
seated properly
Open the system and reseat the the second processor.
8507328.book Page 86 Thursday, February 15, 2001 11:28 AM