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166 Maintaining and Troubleshooting the Gateway ALR 9200 Server
3. If there are still no characters on the screen after you reboot the system
and POST emits a beep code, write down the beep code you hear. This
information is useful for your service representative. See “POST
Codes and Countdown Codes” on page 170.
4. If you do not receive a beep code and characters do not appear, the
video display monitor or video controller may have failed. You can
verify this by trying the monitor on another system or trying a
different monitor on this system. Contact Technical Support for
assistance.
Characters Are Distorted or Incorrect
Check the following:
• Are the brightness and contrast controls properly adjusted on the
video monitor? See the manufacturer’s documentation.
• Are the video monitor signal and power cables properly installed?
• Is the correct monitor/video board installed for your operating
system?
If the problem persists, the video monitor may be faulty or it may be the
incorrect type. Contact Technical Support for assistance.
System Cooling Fans Do Not Rotate Properly
If the system cooling fans are not operating properly, system components
could be damaged.
Check the following:
• Is AC power available at the wall outlet?
• Are the system power cords properly connected to the system and
the wall outlet?
• Did you press the power on/off push-button switch?
• Is the power-on light lit?
3424.boo Page 166 Wednesday, September 2, 1998 9:23 AM