Gateway FX Personal Computer User Manual


 
Solving problems
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139
Solving problems
Troubleshooting topics are listed in alphabetical order.
Add-in cards
The computer does not recognize an add-in card
Shut down and restart your computer.
Make sure that you have installed the required software. For more
information, see the documentation that came with your add-in card.
Audio
See “Sound” on page 151.
Battery
See “Power” on page 149.
CD or DVD drives
The computer does not recognize a disc or the CD or DVD drive
Make sure that the disc label is facing up, then try again.
Try a different disc. Occasionally discs are flawed or become scratched and
cannot be read by the CD or DVD drive.
If you are trying to play a DVD, make sure that you have a DVD drive. To
identify your drive type, see “Identifying drive types” on page 44.
Your computer may be experiencing some temporary memory problems.
Shut down and restart your computer.
Some music CDs have copy protection software. You may not be able to
play these CDs on your computer.
Clean the disc. For more information, see “Cleaning CDs or DVDs” on
page 128.
Restart your computer, then enter the BIOS Setup utility by pressing and
holding F1 while your computer restarts. Make sure that the IDE
controllers are enabled.
Make sure that the drive is configured correctly by following the
instructions in the drive documentation.
Reinstall the device driver.