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Mouse
The mouse does not work
■ Make sure that the mouse cable is plugged in correctly.
■ Shut down and restart your computer.
■ Remove all extension cables and switch boxes.
■ Try a mouse you know is working to make sure that the mouse port works.
The mouse works erratically
■ If the mouse pointer begins moving erratically across the computer
display or becomes difficult to control precisely, cleaning the mouse will
likely improve its accuracy.
■ Clean the mouse by wiping the bottom with a clean, damp cloth. Make
sure that the optical sensor is clean and free of debris.
Networks
You cannot connect to your company network
Help & Support
For more information about network
troubleshooting, click Start, then click
Help and Support. Type the phrase
network troubleshooting in the
Search box, then click the arrow.
Every network is unique. Contact your company computer department or
network administrator for help. For more information about setting up a
network in your home, see “Networking Your Computer” on page 91.
Passwords
Your computer does not accept your password
■ Make sure that CAPS LOCK is turned off, then retype the password.
Power
Your computer will not turn on
■ Make sure that your power cord is connected correctly to your computer.
■ If your computer is plugged into a surge protector, make sure that the
surge protector is connected securely to an electrical outlet, turned on,
and working correctly. To test the outlet, plug a working device, such as
a lamp, into the outlet and turn it on.
■ Make sure that the power cord is free from cuts or damage. Replace any
damaged cables.
Printer
The printer will not turn on
■ Make sure that the printer is online. Many printers have an online/offline
button that you may need to press.
■ Make sure that the power cable is plugged into an AC power source.